✦ Contact

We're a small team.
We read everything.

Feedback, bug reports, partnerships, or privacy questions — send it our way.

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Already using the app? The fastest way to reach us is the feedback button inside Vela — it captures your current screen, version, and context automatically. Look for the 💬 icon in the bottom-right corner of the app.
Get in Touch

How can we help?

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General

Questions, thoughts, or anything else — we love hearing from users.

Send email
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Bug Reports

Something broken? Tell us what happened and we'll investigate fast.

Report bug
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Partnerships

Brand collaborations, affiliate programmes, or content partnerships.

Get in touch
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Privacy

Data deletion, GDPR or CCPA requests, or privacy questions.

Contact privacy
We aim to reply within 2–3 business days. Bug reports are investigated within 24 hours. Email: velanourish@proton.me
FAQ

Common questions

Is Vela really free?

Yes. The core experience — birth chart, daily guidance, cycle tracking, and AI advisor — is free with no account required. Pro features like weekly reports and unlimited advisor are optional paid upgrades.

Where is my data stored?

Your cycle, symptoms, mood, and chart data live in your browser's local storage by default — on your device, not our servers. If you create an account, you can opt in to encrypted cloud sync so your data follows you across devices.

Does Vela share my data with third parties?

No. We don't sell your data or share it for marketing. When you use AI features, an anonymised version of your context is sent to our AI provider (DeepSeek) to generate your personalised response — your name and identifying details are never included.

How do I delete my account and data?

Local data can be cleared in your browser settings at any time. If you have an account, email us at velanourish@proton.me and we'll delete it within 30 days.

Can I suggest a feature?

Absolutely — the feedback button inside the app is the best channel for this. Feature requests directly influence what we build next.